HAP's Patient Safety and Quality Symposium

co-located this year with HAP's

Emergency Management Conference

October 3 and 4, 2022
Hilton Harrisburg

Registration:  Patient Safety and Quality Symposium  |  Emergency Management Conference
Registration deadline: September 28, 2022

HAP’s 2022 Patient Safety and Quality Symposium provides the setting for health care leaders to discuss the opportunities and challenges for the future; network and learn from each other; and celebrate the diversity and scope of Pennsylvania hospitals’ accomplishments. This year's symposium will be collocated with HAP's Emergency Management Conference. Hosting both of these events together will bring a diverse set of presenters centered on improving health care.

Meeting Sponsors


UPMC Community Care Behavioral Health Organization
UPMC Health Plan


Boehringer Ingelheim   |   Capital Blue Cross   |   Pennsylvania Patient Safety Authority


Patient Safety and Quality Symposium

October 3, 2022

10 a.m. Behavioral Health Preconference Workshop

1:30 p.m. Welcome

1:35 p.m. Achieving a Culture of Zero Violence in Healthcare, Brian Uridge, MPA, CPP, CHPA, CTM, Deputy Director DPSS,  University of Michigan and Director of Michigan Medicine Security

The health care profession has become the most dangerous environment with regard to workplace violence, with 75 percent of all workplace violence occurring in the health care setting. Community-based security—focused on reducing both risk and anxiety through building trust, scenario-based training and technology—creates an environment where our health care community focuses on prevention, intervention, and response to workplace violence.

Hear from workplace safety expert, Brian Uridge, who will teach you how to implement community policing-based security models focused on trust, transparency and training, and security strategies such as firearms, laser, and K-9 programs. During this hands-on session he will create law enforcement-based training scenarios designed for the healthcare and clinical environment to ensure patients, staff, and visitors feel and are kept safe.

2:20 p.m. Practical Ways to Improve Workforce Safety: Achieving a Culture of Zero Harm Reactor Panel

Moderator: Brian Uridge, MPA, CPP, CHPA, CTM, Deputy Director DPSS, University of Michigan and Director of Michigan Medicine


  • Mike Huss, Vice President of Security, Allegheny Health Network
  • Wesley Light, Regional Director, Security and Emergency Management, Trinity Health Mid-Atlantic
  • Alan Lynch, CHPA-L, CHSP, CHEP, HEM, Network Director, Safety & Security, St. Luke’s University Health Network

Pennsylvania hospitals have unfortunately experienced the severe consequences of workplace violence, whether it be in working in dangerous environments, physical and psychological injury, or traumatization—making it more difficult for nurses, doctors, and other clinical staff to provide quality patient care.

Hear from our expert panel of clinical leaders as they outline their workforce safety challenges and how Pennsylvania’s hospitals can best develop a workforce safety strategy to decrease violent interactions at health care facilities and the potential for adverse medical events.

3:05 p.m. Networking Break

3:20 p.m. How to Tackle The Crucial Task Of Training For An Active Shooter, Paul Sarnese, CHPA, MSE, MAS, CAPM, Health Assistant Vice President of Environmental Services, Security, and Safety, Virtua

Active shooter events are on the rise, and emergency management and security officials are increasingly tasked with ways to effectively and safely train hospital workers on how to respond. Paul Sarnese will discuss new methodology of how to tackle the crucial task of training each hospital staff member and department, based on their unique functions within the hospital, as well as with their specific locations on any hospital campus.

3:55 p.m. Crisis Standards of Care, Moderator: Chris Chamberlain, MS, RN, CHEP, Vice President, Emergency Management, The Hospital and Healthsystem Association of Pennsylvania

Crisis standards of care are perhaps the most difficult topic to plan for in any setting. What is a hospital supposed to do when there are not enough resources to go around in a disaster? How do you have these conversations? Who should be involved? The first answer: everyone. Consensus is key and paramount.

Please join us and learn how physicians, bioethicists, communications specialists, and disaster planners work through this incredibly arduous topic.

5 p.m. Networking Reception

October 4, 2022

7 a.m. Registration/Continental Breakfast/Networking/Exhibits

8 a.m. Lessons Learned about Human Fallibility, System Design, and Justice in the Aftermath of a Fatal Medication Error, Barbara Olson, MS, RN, CPPS, FISMP, Senior Advisor, The Just Culture Company

Are you troubled by the criminalization of a medical error that recently occurred within a present-day health care organization? The guilty verdict in the recent trial of a nurse following the death of patient after a medication error has prompted debate about the role and accountability of health systems for analyzing, responding to, and supporting patients, families, and their workforce in the aftermath of harm. How do we come to the right conclusions about accountability? Are you looking for ways to prevent similar events from occurring in your own organization?

Learn from Barbara Olson, Senior Advisor at the Just Culture Company, about common, yet often unresolved system vulnerabilities, as well as key strategies and priorities needed to advance your organization's safety journey.

8:45 a.m. Reactor Panel: Lessons Learned about Human Fallibility, System Design, and Justice in the Aftermath of a Fatal Medication Error

Moderator: Barbara Olson, MS, RN, CPPS, FISMP, Senior Advisor, The Just Culture Company


  • Kelly Romano, Director of Infection Control and Patient Safety, Einstein Medical Center Montgomery
  • Lisa M. Painter DNP, RN, Senior Director, UPMC Corporate Risk Management
  • Walter “Chip” Harrison, Senior Director, Quality & Safety, St. Luke’s University Health Network

9:30 a.m. Networking Break

9:45 a.m. Breakout Sessions 1

A. Front Door Approach to Decreasing Left Without Being Seen Rates, Faith Colen, MSN, RN, CEN, CPHQ, NEA-BC, Director, Quality and Patient Safety, UPMC St. Margaret

B. Novel Approach to Utilizing Predictive Analytics to Optimize Care Management, Kara Harris, Nurse Case Manager, Children's Hospital of Pennsylvania; Annique Hogan, Medical Director of Care Management, Children's Hospital of Pennsylvania; Noelle Stack, Nurse Manager for Care Management, Children's Hospital of Pennsylvania

10:20 a.m. End Breakout Sessions 1

10:30 a.m. Breakout Sessions 2

A. Readmission Huddles as an Efficient Means for Summarizing Performance and Ongoing Monitoring Target Patient Populations, Jack Faricelli, Master Improvement Advisor, Pennsylvania Hospital

B. Employee Injury and Event Review and Support Program, Camellia Herisko, Vice President of Operations and Patient Care Services and Chief Nursing Officer, UPMC Western Psychiatric Hospital and Western Behavioral Health; Joe Zimmerman, Director, Quality and Patient Safety, UPMC Western Psychiatric Hospital; Jeff Magill, Manager, Clinical Services, UPMC Western Psychiatric Hospital and Western Behavioral Health

11:05 a.m. End Breakout Sessions 2

11:15 a.m. Breakout Sessions 3

A. Best Practices in Crisis Staffing

B. Advancing Health Equity in Patient Safety

12:30 p.m. Networking Lunch

2 p.m. Adjourn

Who Should Attend

Anyone working in patient safety activities and health care quality within their organization; hospital executives; physician and nurse leaders and managers responsible for patient care, safety, and performance improvement; patient safety officers; quality improvement professionals; patient and family advocates; physicians, nurses, allied health professionals, and other care team members; infection preventionists; risk managers; pharmacist managers; and hospital counsel.

Hotel Information

Hilton Harrisburg
One North Second Street
Harrisburg, PA 17101
(717) 233-6000

Symposium Registration Fees

*Includes behavioral health preconference workshop, breaks and networking reception on Monday, October 3, and breakfast, lunch and breaks on Tuesday, October 4.

BOGO DEAL! $199 buy one registration get one free for HAP member hospitals! You must register one individual at the member rate for $199, and email the free registration to HAP Education Services

$199 per person—HAP member hospitals and health systems
$299 per person—HAP associate member 
$399 per person—non-member rate

Event Registration

Continuing Education

Credit Designation for Physicians
This program is pending approval AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Credit Designation for Nursing

This program is pending approval. Learners are advised that accredited status does not imply endorsement by the provider or ANCC of any commercial products displayed in conjunction with an activity.


Quality Professionals

This program is pending approval by the National Association for Healthcare Quality for  continuing education credits for this event.

American College of Healthcare Executives (ACHE)

The Hospital and Healthsystem Association of Pennsylvania is pending approval for ACHE Qualified Education credit (non-ACHE) for this program toward advancement or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting their application to the American College of Healthcare Executives for advancement and recertification

Sponsorship Opportunities

As one of HAP's signature events, the Patient Safety and Quality Symposium ensures direct access to anyone working in patient safety activities and health care quality within their organization:

  • Hospital executives
  • Physician and nurse leaders and managers responsible for patient care, safety, and performance improvement
  • Patient safety officers
  • Quality improvement professionals
  • Patient and family advocates
  • Physicians, nurses, allied health professionals and other care team members
  • Infection preventionists
  • Risk managers
  • Pharmacist managers
  • Hospital counsel

More information about sponsorship opportunities.