HAP Blog

June 29, 2021

Patient and Family Engagement: Recovering from the Pandemic

Patient and Family Advisory Councils (PFAC) provide a proven approach for health care systems and practices to partner with patients and families to provide guidance on how to improve the patient and family experience. As a result of the pandemic, hospital PFACs no longer were able to meet face-to-face.

June 15, 2021

Patient and Family Engagement: Recovering from the Pandemic

Restrictions on visitations were particularly difficult for patient and family engagement (PFE). Hospitals, which had to focus on suppressing the spread of COVID-19 and optimizing the supply of personal protective equipment (PPE), had to close doors to all but essential personnel and limited or even halted family and caregiver visitation.

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