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UnitedHealthcare Survey Sheds Light on Health Care Consumerism

October 20, 2017

Results from UnitedHealthcare’s 2017 Consumer Sentiment Survey reflect the growth in consumer-driven health care. High-deductible health plans and more out-of-pocket expenses have led to a change in consumer behavior, with more people comparison shopping for high quality, low-cost care.

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Survey Shows Communication Gaps Between Health Plans and Members

October 18, 2017

A recent survey from HealthMine Health Intelligence Solution identifies important communication gaps between health plans and plan members.

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New Survey Finds 21 Percent of Americans Report Personal Experience with Medical Errors

October 05, 2017

The Institute for Healthcare Improvement and the National Patient Safety Foundation (IHI) Lucian Leape Institute and NORC at the University of Chicago released survey findings last week demonstrating that, while the vast majority of Americans are having positive experiences with the health care system, 21 percent of adults report having personally experienced a medical error. The survey will be among topics covered next week by IHI’s Patricia McGaffigan, keynote speaker at HAP’s 2017 Patient Safety & Quality Symposium.

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Reauthorization of PHC4 Legislation Passes PA House

October 03, 2017

Today, the Pennsylvania House of Representatives passed legislation to reauthorize the Pennsylvania Health Care Cost Containment Council (PHC4). House Bill 1613, sponsored by Rep. Bryan Cutler (R-Lancaster), also modernizes the council by updating its powers and duties.

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Patient-Centered Care Awareness Month Invites Greater Engagement in Health Care from All

October 02, 2017

October is Patient-Centered Care Awareness Month, providing an opportunity for Pennsylvania hospitals, patients, and families to celebrate the progress made in involving patients and family members as equal partners in their care and to invite even greater engagement.

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CMS: Hospital Star Ratings On Hold, Methodology Under Consideration

September 28, 2017

The Centers for Medicare & Medicaid Services (CMS) has announced it will not update its overall hospital quality star ratings on the Hospital Compare website during October. The agency abandoned the planned update in order to continue to consider potential changes to the star rating methodology. The American Hospital Association and HAP have long advocated that improvements to the rating methodology are in order.

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CMS updates transparency tool on hospices; HAP’s Care in PA continues to support transparency efforts for PA

September 01, 2017

The Centers for Medicare & Medicaid Services (CMS) recently updated Hospice Compare, an informational website that allows consumers to learn more about hospice care in their area.

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Report Identifies Opportunities for Providers to Better Meet Consumer Expectations

August 23, 2017

Kaufman Hall’s 2017 State of Consumerism in Healthcare, a compilation of online survey responses from 125 organizations, found that health care providers may not be meeting consumer expectations. As increasing out-of-pockets costs force patients to become more educated about their health care, and more sophisticated as consumers about their choices, providers need to make consumer expectations a higher priority.

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Governor Announces New Leaders for Department of Human Services, Insurance

August 18, 2017

Governor Wolf has announced that he has nominated Teresa Miller, current Commissioner for the Pennsylvania Insurance Department to serve as Secretary for the Pennsylvania Department of Human Services (DHS), effective August 21.

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CMS Releases Tool for Transparency in Hospice Care

August 18, 2017

The Centers for Medicare & Medicaid Services (CMS) released Hospice Compare, an informational website that allows consumers to learn more about hospice care in their area.

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Pennsylvania Recognized for Top-Performing Rural Critical Access Hospitals

July 21, 2017

The Health Resources and Services Administration (HRSA) recognized Pennsylvania’s rural Critical Access Hospitals (CAH) this week for achieving the highest quality reporting rates and improved performance during the past year. Pennsylvania is among ten top-performing states that were recognized under HRSA’s Medicare Beneficiary Quality Improvement Project. HAP commends the state’s CAHs for their achievement in earning HRSA’s recognition.

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Governor Announces Pick for Head of New Department of Health and Human Services

May 23, 2017

Today, Governor Wolf announced current Pennsylvania Insurance Commissioner Teresa Miller as his pick to lead the proposed Pennsylvania Department of Health and Human Services. Miller has served as Pennsylvania’s Insurance Commissioner since 2015.

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Online Tool Shows Quality, Satisfaction, and Wait Times for VA Centers

May 03, 2017

The U.S. Department of Veterans Affairs (VA) has launched an online resource to help veterans make informed decisions when selecting where to seek care.

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National Minority Health Month Put Focus on Health Disparities

April 19, 2017

April is National Minority Health Month, providing an opportunity to raise awareness about the health disparities that continue to affect minority populations. Seventy-two Pennsylvania hospitals and health systems are among the 1,500 across the nation that have pledged to ensure that every person in every community receives high-quality, equitable, and safe care through the American Hospital Association (AHA) #123forEquity Campaign to Eliminate Health Care Disparities.

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Main Line Health to Participate in National Pursuing Equity Initiative

April 10, 2017

Main Line Health has agreed to participate in a two-year initiative led by the Institute for Healthcare Improvement aimed at reducing inequities in health and health care access, treatment, and outcomes. 

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