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Patient-Centered Care Awareness Month Invites Greater Engagement in Health Care from All

October 02, 2017

October is Patient-Centered Care Awareness Month, providing an opportunity for Pennsylvania hospitals, patients, and families to celebrate the progress made in involving patients and family members as equal partners in their care and to invite even greater engagement.

Health care providers that coordinate, collaborate, and communicate with patients and their families promote transparency, empowerment, and build successful partnerships. Keeping patients at the center of the care team allows providers to ensure that the plan of care matches patients’ values, care preferences, and goals.

Patients who take an active role in their care realize greater satisfaction and improved outcomes. Patients and families can become active participants in their care by listening to their providers, making sure they understand what their provider is saying, and asking questions as needed.

HAP has become a recognized national leader in fostering improved patient engagement in Pennsylvania. Through its Hospital Improvement Innovation Network (HIIN), participating hospitals are incorporating principles of patient-centric care into quality improvement projects to reduce preventable hospital-acquired conditions and readmissions. In addition, HAP’s HIIN developed a Person- and Family-Engagement  Leadership Council to provide a collaborative forum for participating hospitals to improve patient engagement efforts by exchanging best practices and developing resources and tools designed to help operationalize a culture of patient centeredness.

Pennsylvania hospitals, patients, and families are encouraged to celebrate Patient-Centered Care Awareness Month by working together to create a health care culture where patients are at the center of their care. Here are some suggestions for being part of the celebration:

For additional information about patient and family engagement, contact HAP’s Janette Bisbee, education/project manager, or Mary Marshall, director, workforce and professional services. To learn more or join HAP’s HIIN initiative, contact HAP’s Lisa Lesko, director, quality initiatives.

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