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Event Details

Improving Patient Satisfaction and Payer Reimbursement, While Reducing No-Show Rates and Walk-Ins with 24/7 Patient Access Solutions


Dates: July 18, 2018 - 12 p.m. to 1 p.m. (eastern)

Location: Webinar

Registration Deadline: July 15, 2018

Online registration for this program has closed. Please contact HAP Education Services at (717) 561-5270, if you would like to register for this event.

Patients have more choice than ever before when choosing health care providers, making it increasingly important to find the balance between fostering a positive care experience, and protecting your brand and bottom line. Understanding how to leverage 24/7 patient access to empower patients to take a more active role in their health and well-being will in turn lead to better health outcomes, reduced costs, and greater operational efficiencies.

Topics Covered in this Webinar

  • Review of the current health care landscape and the ideology of Patients-as-Consumers
  • Understand the benefits of 24/7 Patient Access 
  • Leveraging your hospital’s patient access solutions as a competitive advantage 
  • Learn how to implement Patient Access Solutions in your facility


Venkat Sathiyamoorthy - Senior Vice President, Commercial Operations

Venkat has over 10 years of experience overseeing operations for centralized contact centers for hospitals and large health care systems. His extensive expertise has led to the successful implementation of comprehensive Patient Access Solutions for more than 20 large-scale hospital systems, all of which have seen a positive impact on patient satisfaction, ROI, and operational efficiency.  


Who Should Attend

Hospital administrators, chief operating officers, chief financial officers, physician practice leaders, directors of patient access, ambulatory care managers, and leaders interested in learning more about the improving patient access.



This webinar is being offered at no cost to HAP members through the support of HAPevolve and its Endorsed Partner, Tunstall Americas. However, you must register to participate.

How the Webinar Will Work

There is no limit to the number of staff from your office per connection who can tune in to the seminar via speakerphone and computer. Enjoy the benefits of attending a live conference without having to leave the office.
Upon receipt of registration, confirmation will be emailed to the registrant. Dial-in instructions will be emailed to each registrant’s email address approximately 48 hours prior to the program, including information on how to obtain handout materials for the conference. If you do not receive an email by this date, please email



For registration information, or if you need special accommodations, please contact HAP Education Services at (717) 561-5270.

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