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About HAP

HAP Staff Directory

Executive Office

The Executive office is responsible for the overall direction and management of The Hospital and Healthsystem Association of Pennsylvania, its strategic plan, and fulfillment of HAP’s vision, mission, and values. HAP’s president and chief executive officer is the President of the HAP Board of Directors.

Andy Carter, President and Chief Executive Officer
Paula A. Bussard, Chief Strategy Officer
Daniel Smedley, Special Assistant to the President and Board Liaison
Denise Weiser, Senior Administrative Assistant

Administrative Services

Administrative Services is primarily responsible for ensuring administrative services and support for HAP's clinical and other professional staff.

Patricia Heinbaugh, Manager, Administrative Services & Special Projects


Accounting department staff is responsible for all corporate accounting, budgeting, and financial operations of the association as well as establishing and maintaining internal controls. Staff also is responsible for providing oversight in monitoring compliance with all provisions of federal and state contracts, grants, and regulations; and all lobbying reporting requirements.

Mary Zimmerman, Controller
Christina M. Hinder, Senior Accountant
Lisa Minich, Accounting Specialist/Accounts Payable
Vanessa Ortiz, Accounting Specialist


Business Development and Operations is responsible for maintaining stewardship over HAP’s resources by managing the association’s financial and human resources, and provides support to governance related activities.

Tina Latin-True, Senior Vice President, Business Development and Operations
Dawn Hall, Senior Administrative Assistant


Business Development and Member Services staff is responsible for the development and implementation of HAP education programs and continuing education activities including membership workshops, distance learning, and statewide conferences. The team also leads HAP’s endorsed partnership program, oversees member relations, and coordinates member satisfaction research.

Daneen Schroder, Vice President, Business Development and Member Services
Courtney Stoner, Director, Business Development
Emily Lewis, Education Program Manager
Marty Kenyon, Education Program and Membership Coordinator
Jeannette Bortner, Pennsylvania Association of Healthcare Auxiliaries (PAHA)


Clinical Integration is responsible for coordination of care across the health care continuum, quality and patient safety, population health management, and value-based care systems.

Michael J. Consuelos, MD, Senior Vice President, Clinical Integration
Robert Shipp III, Vice President, Population Health Strategies
Denise Weiser, Senior Administrative Assistant


The Communications and Public Affairs department has primary responsibility for HAP’s member publications, media relations, and social media strategies, and oversees all of the association’s internal and external communications efforts.

Julie Kissinger, Vice President, Communications and Public Affairs
Jennifer Collins, Director, Public Affairs
Rachel Moore, Director, Media Relations
Justin Shellenberger, Director, Online Communications
Priscilla Koutsouradis, Director, Public Affairs
Cindy Glessner, Communications Specialist I

Emergency Preparedness

The Healthcare Coalition Preparedness Project team partners with the state Department of Health to support and enhance statewide health care preparedness and response efforts. Staff works with all Pennsylvania health care facilities, not only HAP members, to help with disaster planning and coordination efforts.

Tom Grace, Vice President, Emergency Preparedness
Jason Brown, Regional Manager - South Central, South Central Mountain
Thomas Kerchinski, Regional Manager - North Central, North West Central
Frederick Peterson, Jr., Regional Manager - South West
Mark Ross, Regional Manager - Southeastern
Scott Sherry, Regional Manager - North West
Jason Tomashunas, Regional Manager - Northeast, East Central

Health Care Finance and Insurance

The Health Care Finance and Insurance Department has primary responsibility for the analysis and review of proposals, policies, and practices related to health care finance and payment, and insurance market conduct.

Jolene Calla, Vice President, Health Care Finance & Insurance
Kathryn Slatt, Senior Director, Health Care Finance Policy
Judy A. Miller, Director, Financial Systems Analysis

Health Economics and Policy

Jeffrey Bechtel, Senior Vice President, Health Economics and Policy
Susan Weltmer, Administrative Assistant

Information Technology and services

The Information Technology and Services department staff is responsible for maintaining the infrastructure to support and ensure IT system integrity, security, and performance, which includes HAP’s membership management system, electronic communication and security, telecommunications, and all hardware and software support.

Arvydas Svalbonas, Director, Information Technology and Services
Laura Schwenninger, Telecommunication/Application Specialist
Judy Lynn, Network Specialist

Legislative Advocacy

The Legislative Advocacy staff has primary responsibility for the association’s state and federal advocacy programs, grassroots advocacy initiatives, coalition building, and The Hospital & Healthsystem Association of Pennsylvania Political Action Committee (HAPAC).

Scott Bishop, Senior Vice President, Legislative Advocacy
Laura Stevens Kent, Vice President, Federal Legislative Advocacy
Timothy Ohrum, Vice President, Grassroots Advocacy
Stephanie Watkins, Vice President, State Legislative Advocacy
Sue Stewart, Manager, Political Development
Zachary Border, Legislative Assistant


The Professional and Regulatory Advocacy Department monitors and responds to legislative, regulatory, and accreditation issues across the care continuum, and provides compliance guidance.

Jennifer Jordan, Vice President, Regulatory Advocacy
Mary Marshall, Director, Workforce and Professional Services

Quality Initiatives

The Quality Initiatives staff implements strategies to support Pennsylvania hospitals in achieving the Centers for Medicare & Medicaid Services’ Partnership for Patients goals of reducing preventable hospital-acquired conditions, readmissions, and complications during hospitalization.

Lisa Lesko, Director, Quality Initiatives
Mary Catanzaro, Project Manager, Infection Prevention
Janette Bisbee, Education/Project Manager
Clare Edelmayer, Project Manager, Infection Prevention
Glen Raser, Senior Accountant
Sandra Abnett, Project Manager
Maggie Miller, Sepsis Project Manager
Janice Schan, Project Coordinator
Peter Nguyen, Lead Analyst
Graycen Hunt, Clinical Data Analyst
Jennifer Bertolette, Administrative Assistant


The Research department provides data analysis and health care trend information, and supports members directly by modeling hospital-specific impact analyses related to Medicare and Medicaid budget and policy changes, and the impact of specific payment adjustment programs.

Martin J. Ciccocioppo, Vice President, Research
Phillip Burrell, Director, Health Market Research
Duy Tran, Database Administrator
Kathleen J. Moyer, Administrative Assistant


Resource Services staff is responsible for all personnel and human resource services, monitoring HAP’s compensation system, benefit offerings, and recruitment activities for the association.

Kimberly McCoy, Director, Human Resource Services

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